The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.
Cornwall SoapBox Ltd is pleased to provide the following Privacy Notice:
Cornwall SoapBox Ltd uses the information collected from you to process your purchases, as well as to contact you, either by email or telephone, in the event of a problem with your order. If you choose to create an account during the checkout process, we will securely store your billing information and automatically fill out the relevant fields when you checkout in the future. Should you choose to subscribe to the Cornwall SoapBox mailing list, we will hold the data you provide for the purpose of sending marketing and promotional materials which we believe to be of interest to you. In you making initial contact, you consent to Cornwall SoapBox Ltd maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. Cornwall SoapBox Ltd also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, Cornwall SoapBox Ltd will be acting on the instruction of its client, and will work hard to ensure that the client is fully GDPR compliant.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. Cornwall SoapBox Ltd may from time to time use such information to identify its visitors. Cornwall SoapBox Ltd may also collect statistics about the behaviour of visitors to its website.
website stores on a visitor’s computer, and that the visitor’s browser provides
to the website each time the visitor returns. Cornwall SoapBox Ltd website
visitors who do not wish to have cookies placed on their computers should set
Any information Cornwall SoapBox Ltd holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.
Cornwall SoapBox Ltd will only collect the information needed so that it can provide you
with marketing and consulting services, this agency does not sell or broker
your data, although coincidentally there may be times when your information
could be contained in data that Cornwall SoapBox Ltd has purchased from a third-party list
broker, on behalf of a client.
To meet Cornwall SoapBox Ltd’s
contractual obligations to clients and to also respond to marketing enquiries.
To promote the
marketing and consulting services offered by Cornwall SoapBox Ltd and/or to market the services
and/or products offered by Cornwall
SoapBox Ltd’s existing clients.
Through agreeing to this privacy notice you are consenting to Cornwall SoapBox Ltd processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing email@example.com or, in the case of our newsletter, by unsubscribing. You may unsubscribe in the following ways: clicking the 'unsubscribe here' link at the bottom of any newsletter we have sent; logging into a Cornwall SoapBox customer account that uses the email address in question and unsubscribing via the My Account page.
Cornwall SoapBox Ltd may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. Cornwall SoapBox Ltd requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.
Cornwall SoapBox Ltd do not broker or pass on information gained from your engagement
with the agency without your consent. However, Cornwall SoapBox Ltd may disclose your Personal
Information to meet legal obligations, regulations or valid governmental
request. The agency may also enforce its Terms and Conditions, including
investigating potential violations of its Terms and Conditions to detect,
prevent or mitigate fraud or security or technical issues; or to protect
against imminent harm to the rights, property or safety of Cornwall SoapBox Ltd, its
clients and/or the wider community.
Cornwall SoapBox Ltd will process personal data during the duration of any contract and
will continue to store only the personal data needed for five years after the
contract has expired to meet any legal obligations. After five years any
personal data not needed will be deleted.
Data is held in the
United Kingdom using different (multiple) servers. Cornwall SoapBox Ltd does not store
personal data outside the EEA.
At any point whilst Cornwall SoapBox Ltd is in possession of or processing your personal data, all data subjects have the following rights:
In the event that Cornwall SoapBox Ltd refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
Cornwall SoapBox Ltd at your request can confirm what information it holds about you and
how it is processed.
Cornwall SoapBox Ltd will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If Cornwall SoapBox Ltd is dissatisfied with the quality, further information may be sought before personal data can be released.
should be made to firstname.lastname@example.org or by phoning (+44) 01736 758358.
In the event that you wish to make a complaint about how your personal data is being processed by Cornwall SoapBox Ltd or its partners, you have the right to complain to Cornwall SoapBox Ltd’s CEO. If you do not get a response within 30 days you can complain to the Data Protection Regulator.