Essential oils are raw and natural ingredients, highly fragrant and characteristic of the plant in which they originate. Used in aromatherapy for their reputed therapeutic properties.
Are your skincare products natural?
All our traditional handmade soaps are 100% natural. Our Bath and Body products are made using between 69% and 97% organic ingredients.
Are your products tested on animals?
None of our finished products are tested on animals and we have a strict procurement policy that none of our raw ingredients are tested on animals. We ask all our suppliers to submit their animal testing policy before we purchase any raw materials from them.What is the difference between your aromatherapy range of room fragrance and your scented room fragrance range?
Our aromatherapy range is made with 100% pure essential oils, whereas our scented range is made with fine fragrances that use a high percentage of essential oils blended with fragrance oils.
I have sensitive skin. Can I use your skincare products?
All of our skincare products have been safety assessed by a cosmetic chemist and meet all EU cosmetic regulations. However, we would recommend that you consult with your GP before using any new skincare products, especially those made with essential oils, as they may cause an allergic skin reaction for sensitive skin.
What is an oil burner? How do I use it?
Oil Burners come in many different shapes, sizes and materials, and suspend or hold a shallow glass or ceramic dish a short distance above a tea light. We recommend filling the dish halfway with water then adding two or
three drops of oil, adding more drops to suit your mood and preference. Do not overfill the dish with water. As the heat from the tea
light gently warms the oil, it will fill your space with a soft and
Remove all packaging before use. While the tea light is burning, your oil burner should be kept away
from curtains and soft furnishings and should not be left unattended.
Keep out of reach of children and pets, and do not move the oil
burner while the tea light is lit. Always use on a stable, level surface. Do not place a burning tea light into the oil burner while the dish is
empty. Ensure the liquid has fully evaporated before extinguishing tea
light. Do not pour unused liquid down sink or drains.
How can I look after my candle? How can I burn my candle safely?
How can I safely burn my personalised candle?
Our Personalised Candles come with an engraved metal lid and printed care instructions. Ensure that you remove both the instructions and lid from the candle before burning, and allow your candle time to cool before replacing the lid.
Are certain candle waxes bad for your health?
No candle wax has ever been shown to be toxic or harmful to human health. No specific type of wax or wax blend is considered "best” for candle making; all candle waxes – when provided in high-quality format – have been shown to burn cleanly, safely and in the same manner.
Can my candles be used for massage candles?
Never use any of our candles for massage. They are not intended for this purpose and could cause an allergic reaction if used on the skin, due to the high essential oil content.
Why do I need to stop using my glass jar candle when only half an inch of wax remains?
There is a danger that the bottom of the glass will become overheated and crack, causing the wax and the burning wick to spill out and create a fire hazard.
How do I make the most of my reed diffuser?
Do your soaps comply with cosmetics regulations?
Yes, all of our skincare products comply with EU cosmetic regulations.Are your products suitable for vegetarians and vegans?
All our products are suitable for vegetarians, but not all products are suitable for vegans. We use goat's milk in our Milk Soap bars.
Are any of your products unsafe to use during pregnancy?
All of our products comply with EU cosmetic regulations and have been marked as safe to use in pregnancy by our cosmetic chemist. However, our qualified Aromatherapist recommends avoiding products that contain essential oils in the first trimester and to always consult with your GP.