About Your Personalised Gift
- Our design team will expertly prepare and position your message on the silver candle lid the way that looks best.
- Please bear in mind that including more characters in your message will reduce the size of the font, making your message appear smaller.
- Personalised items cannot be returned, refunded or exchanged unless they are faulty. Your order cannot be cancelled if the lid has already been engraved.
- Your message will be spelled exactly as it is written. Please make sure you are completely happy with the spelling, punctuation and capitalisation before placing your order.
- These candles are hand-poured into clear glass. Any variation on the appearance of the candle wax reflects this. This will not affect the candle quality, fragrance or burn time.
- Please allow up to 5 working days for your personalised gift to be delivered. This lead time will increase during the busier period before Christmas, from the beginning of November.
We want you to be completely satisfied with your order. Please do not hesitate to Contact Us if you have any queries about our Personalised Gifts.
Click here to return to the Personalise Your Gift page.